Faulty Goods

All goods are guaranteed for a minimum of 12 months and up to 24 months depending on the manufacturer, this is underwritten by the manufacturers and upon proof of purchase can be used at any dealer.

For faulty purchases please send an email to orders@discountgolfstore.co.uk detailing your name address, purchase date and a full description of the product and the problem.

Then return the goods via a signed for route with the post office insuring adequate insurance is in place to cover the value of the equipment to:

Stephen Cole,
Returns Dept.
Discount Golf Store,
The Brentwood Golf Centre,
King Georges Playing Fields,
Ingrave Road,
CM14 5AE.

Once a fault has been identified the product will be repaired or replaced depending on the manufacturers decision.
Products under 14 days old will be exchanged immediately.

Refunds cannot be given on faulty products. Regrettably we are unable to refund postage on items you return on purchases over 14 days old, but we do return the item to you free of charge.

For PowaKaddy products you may be directed to your nearest service agent.

Please note than if you have any discrepancies with your goods once delivered you must notify us within 7 days by email.

Damaged Parcels:

When recieving a parcel that is damaged you must notify us in writing within 48 hours. When signing for the parcel you must sign it as damaged with the courier.