DELIVERY INFORMATION


 


 

UK DELIVERY:

 

Dispatch & Delivery

  • All orders are dispatched on working days only*
  • We will email you tracking details with an expected delivery date as soon as your order is dispatched. 

 

Standard Delivery (UK Mainland Only)

We will process and dispatch your order within 1-4 working days* from the date you ordered** for delivery within 5 working days(**For Finance Orders this is from when the deposit was paid)

  • Delivery is FREE on orders over £30.00 inc. VAT
  • Delivery Is £4.99 on orders under £30.00 inc. VAT
95% of all standard delivery orders will be with you within 1-2 working days. 

 

Next Day Delivery (UK Mainland Only)

Next Day delivery is NOT currently available.

 

Saturday Delivery (UK Mainland Only)

Is a available (excluding Finance Orders) at an additional charge of £19.99 (Order before 1pm Friday - Excluding Bank Holidays)

 

Non UK Mainland Delivery Service

We will process and dispatch your order within 1-4 working days* from the date you ordered** for delivery within 5 working days*

  • UK - Northern Ireland - £12.49 inc. VAT 
  • Scottish Islands & Highlands - £12.49 inc. VAT
    • Post codes for this area are as follows:
        • Scottish Highlands: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50.
        • Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
  • Isle of Man - £12.49 inc. VAT 
  • Isle of Wight - Same Price as UK Mainland 

 

*A working day is classed as Monday to Friday only and excludes weekends and public holidays (Christmas Day, Boxing Day & New Years Day etc)
 

 

NON-UK & EU DELIVERY:

 

Delivery Time

3-6 working days from when you place your order

 

Order Value

Order value needs to be £150 before Tax (excluding delivery charge)

 

UK VAT (Tax @ 20%)

Will be removed at checkout once you select your delivery country 

 

Taxes Due before Delivery

  • Local taxes and customs fees will be payable in your country before delivery
    • The local courier in your country will take care of this on your behalf with your delivery country's customs, they will email you for payment before delivery
      • (Please make sure you supply us with a valid email address***)
***You are responsible for paying the taxes and customs fees due for your order, if these are not paid for any reason and the parcel returned to us any courier fees incurred will be deducted from your refund. 

 

Delivery Address

We only dispatch to non-business addresses, your billing and delivery address will need to be a resindential address. (If the order is returned by the courier because the delivery address is a business, then extra delivery charges will be applied)

 

Returns

If you return an order to us it is your responsibility to claim back any taxes or fees paid for the initial delivery, if applicable, with your country's customs.

 

Tax Exemption 

If you are tax exempt we are unable to declare this to Customs, you'll need to pay taxes via customs and reclaim this yourself.

 

Shipping Prices

  • Channel Islands - £10.41 excluding VAT 
  • Republic of Ireland - £9.99 excluding VAT 
  • Austria - £9.99 excluding VAT
  • Belgium - £8.33 excluding VAT
  • Denmark - £9.99 excluding VAT  
  • Finland - £16.66 excluding VAT 
  • France - £9.99 excluding VAT 
  • Germany - £8.33 excluding VAT
  • Italy - £13.33 excluding VAT 
  • Luxembourg - £8.33 excluding VAT  
  • Netherlands - £8.33 excluding VAT
  • Portugal - £14.99 excluding VAT 
  • Mainland Spain/Mallorca - £13.33 excluding VAT 
  • Sweden - £13.33 excluding VAT 

 


 

DPD 1 HOUR DELIVERY SLOT (UK ONLY)

 

Follow your parcel delivery online with DPD  Follow my Parcel with 1 hour delivery slot****

We will email you tracking details with a delivery date as soon as your order is dispatched.

The vast majority of parcels are delivered by DPD in the UK. DPD Follow my Parcel gives you an one hour delivery timeslot plus you can track the progress of your parcel on a map as drivers make their way to your delivery address. It will also tell you when the driver is just 15 minutes away.

  • Please make sure you give us a valid email address and/or mobile phone number.
  • Check your email as an email will be sent from ourselves @discountgolfstore advising you that the parcel has been dispatched.
  • ****The following morning for UK deliveries you should receive an email/text from DPD quoting you a 1 hour delivery window and a link to track and follow your parcel.

More about Predict & Follow My Parcel

Download the DPD App - Never miss a delivery again with DPD

 


 

ACCEPTING DELIVERY

  • You must be available to sign for the goods when they are delivered.
  • Once the courier emails you with tracking information you will be given a list of alternative delivery options you can select where available.
    • This will also give you a delivery day estimate.
  • Any delivery delays longer than 5 working days will be notified to you within 48 hours of purchase.

 

 


 

DELIVERY FAILURES & REFUSELS (DPD)

 

  • If you are not at home on you scheduled delvery date:
    • The courier will re-attempt the following working day* 
      • If this fails you must contact the courier within 5 working days to arrange a suitable delivery during a working day*
  • If the goods are returned back to our warehouse undelivered:
    • An extra delivery charge of £15 will apply to either attempt the delivery again, or in the case of refunds, refund the cost of your order less £7.50*****.
      • This also applies if you refuse the delivery.
*****For Non-UK and EU orders, applicable outgoing and return costs, and any courier fees will apply.

 


 

BFPO ADDRESSES

 

Unfortunately our courier is unable to send to BFPO addresses.

 


 

RECYCLING

 

We recycle boxes so your order may arrive in a box that does not relate to the product ordered. Please do NOT refuse a delivery, we can collect the parcel if any mistakes arise. 

 


 

See our full terms and conditions by clicking here